Short Answer (Citable)

Payment Methods Accepted

The right payment method depends on order size, urgency, and the buyer's banking setup. Ginwenwear accepts four methods, covering both traditional B2B banking and faster online payment options.

T/T is the most common method for bulk orders because the bank fees are low relative to the transaction size and the payment is traceable. L/C is used by established importers for larger programs, providing document-based payment security. PayPal and credit card are convenient for samples and smaller first orders, with the trade-off of higher processing fees.

Buyers should compare the total cost of each method for their order value. For a $10,000 bulk order, T/T fees are negligible, while a credit card payment would add roughly $300 in processing fees. For a $150 sample fee, the difference is minor, and the convenience of PayPal or card payment often wins.

Standard Payment Schedule

The payment schedule is tied to production milestones rather than calendar dates, which protects both sides. The 30% deposit is due upon order confirmation and covers material procurement and production line allocation. The 70% balance is due after the buyer receives the final QC report and photos, but before the goods leave the factory.

1. Order confirmation: quotation accepted, proforma invoice issued, production plan confirmed
2. Deposit payment: 30% of the order value, covering materials and reserved production capacity
3. Production: bulk production runs with in-line QC; progress updates are shared by the sales team
4. Final QC: inspection completed against the approved pre-production sample, with AQL 2.5 sampling; QC report and photos shared with the buyer
5. Balance payment: 70% due after QC confirmation, before shipment
6. Shipment: goods packed and dispatched after balance clearance, with shipping documents released

The sequence means the buyer never pays the full amount before seeing the finished goods pass QC, and the factory never ships without payment clearance. Payment receipts and shipping documents are provided upon balance payment.

For first-time clients without an established trading history, the standard 30/70 split applies. For repeat clients with a consistent payment record, more flexible terms may be negotiated, such as adjusted deposit ratios or payment against shipping documents. These arrangements are agreed in writing at the order stage.

Sample Payment Terms

Sample fees are paid in full before sample production begins, using T/T, PayPal, or credit card. Sample fees range from $50 to $200 depending on jacket type and sample complexity, covering pattern making, materials, and sewing labor for the development sample.

• Sample fee is fully deductible from the first bulk order
• If the client does not proceed with a bulk order, the fee is non-refundable, but the sample is retained for future reference
• Stock samples are available at $50-$80 when the design already exists in the factory
• Development samples from new tech packs or sketches are $80-$200 depending on complexity
• Multiple sample rounds are charged per round, with each round following the same rules

The deduction works against the deposit: when the bulk order is confirmed, the paid sample fee is subtracted from the 30% deposit amount, so the buyer transfers only the difference. The sample fee deduction should be confirmed in writing in the proforma invoice to avoid confusion at payment time.

Sample turnaround is 7-14 days per round depending on design complexity and material availability. Buyers who approve the sample quickly keep the overall timeline short, because the production clock starts only after pre-production approval.

Currency and Bank Charges

All quotations and invoices are issued in US dollars, and payments are accepted in USD. This keeps pricing stable for international buyers and avoids multi-currency conversion complexity across the order cycle.

For T/T payments, the buyer is responsible for all bank charges and intermediary bank fees. Intermediary banks can deduct fees from the transferred amount, so the factory may receive slightly less than the invoiced figure; buyers can instruct their bank to use the shared or sender-pays option to keep the received amount exact.

For PayPal and credit card payments, the transaction currency is automatically converted by the payment processor at their prevailing exchange rate. The buyer sees the conversion at checkout, and the factory receives USD. Because card processing fees are higher, these methods are best for samples and small orders.

Ginwenwear's bank details are provided on the proforma invoice, and payment references should include the order number so the finance team can match the transfer to the correct order. Buyers should send the bank transfer receipt by email after payment to speed up confirmation.

For buyers in countries with currency controls, the invoice and payment terms can be used as supporting documents for the bank application, because the proforma invoice states the purpose and amount of the transfer. Ginwenwear can adjust the invoice format to match the documentation required by the buyer's bank, such as adding the HS code, contract reference, or shipping term details. This is a practical point that avoids payment delays, and the finance team handles it routinely for first-time buyers from markets with strict transfer rules.

Minimum Order Value

Ginwenwear does not enforce a minimum order value separate from the 50-piece MOQ per style. The practical order value is determined by the jacket type and specification, and the MOQ ensures the production run is efficient enough to keep unit pricing competitive.

Sample orders have no minimum value and can be as low as a single sample piece. Trial orders at 50 pieces are encouraged for new clients to evaluate quality before scaling up, and reduced MOQs are considered for repeat clients and simple constructions.

The FOB price range depends on materials, fill power, hardware, and finishing. The quotation breaks down each cost line, so buyers can adjust specifications to hit a target order value rather than being locked into a fixed minimum.

Refund and Dispute Policy

Payment protection works both ways, and Ginwenwear's policy covers the two most common scenarios: late delivery and quality rejection at final QC.

• If Ginwenwear fails to deliver goods within the agreed timeline, excluding force majeure or shipping delays, the deposit may be refunded at the buyer's request
• If goods are rejected at final QC for failing AQL 2.5 tolerance, the buyer may request remanufacturing of defective pieces at no cost
• Alternatively, the buyer may request a credit toward the next order or a partial refund proportional to the defect rate
• Disputes are resolved through negotiation first, with third-party mediation available under Chinese contract law

The agreed timeline is documented at order confirmation, including the production schedule and the shipping method, so both sides have a written reference if a delay occurs. Shipping delays beyond the factory's control, such as port congestion or vessel schedule changes, are excluded from the delivery commitment, which is standard practice in export contracts.

For quality disputes, the final QC report and photos are the reference documents. Because inspection happens before the balance payment, the buyer reviews the evidence before releasing the 70% balance, which resolves most quality issues at the source rather than after shipment.

Invoicing and Payment Milestones

Invoicing follows the payment schedule, so the paper trail is complete at every stage. The proforma invoice is issued at the quotation stage and states the product description, quantity, unit price, total amount, shipping terms, and payment terms. It is the reference document for arranging the deposit or opening an L/C.

After the deposit is received, a deposit receipt is issued. After the balance is cleared, the final commercial invoice and shipping documents are released together. For T/T payments, bank receipts are shared for confirmation. For L/C payments, documents are presented through the advising bank per the L/C terms, and for PayPal and credit card payments, electronic transaction receipts are provided.

For orders exceeding $10,000, L/C at sight is accepted from established banks. Buyers should confirm L/C terms with their bank and with Ginwenwear's finance team before order confirmation to ensure alignment on documents, shipment dates, and expiry. Discrepancies in L/C terms are a common source of delays, and early alignment avoids them.

How to Plan Payment for Your First Order

First orders are straightforward when the payment plan is clear from the start. The typical sequence for a new buyer is a sample order first, followed by a 50-piece trial order, then a scaled bulk program, with payment terms improving as the trading history grows.

1. Request a quotation and proforma invoice with all costs itemized, including sample fees and shipping terms
2. Confirm the payment method and the deposit amount for the first order
3. Pay the sample fee upfront; the sample arrives in 7-14 days and the fee is deductible later
4. Approve the sample and place the bulk order; pay the 30% deposit minus the sample fee deduction
5. Receive QC report and photos after production; pay the 70% balance before shipment
6. Track the shipment and receive the full document package

Cash flow planning is simpler than it appears: the deposit covers materials at order start, the balance is due only after production passes QC, and sample fees are returned as a deduction. Buyers should budget roughly 30% of the order value at confirmation and 70% about 25-40 days later for standard production, plus freight.

One common question is whether the deposit is lost if the buyer cancels the order after production starts. The deposit funds materials that are already cut and sewn, so cancellation after the start of bulk production is charged against the actual work completed, with the balance of the deposit refunded. Cancellation before materials are ordered is refunded in full. These rules are stated in the order confirmation, and the finance team confirms the exact treatment at cancellation time based on the production stage.